Welcome to Better Call Lostun. By accessing or using our website, our software development services, or any other product or service we offer (collectively, the «Services»), you agree to be bound by these following terms and conditions («Terms and Conditions»). Please read them carefully. If you do not agree with these terms, you must not use our Services.

1. DEFINITIONS

• «Company», «We», «Us», «Our»: Refers to LOSTUN-CARPIA SOFTWARE, the entity offering the Services.

• «User», «Client», «You», «Your»: Refers to the person or entity accessing or using our Services.

• «Website»: Refers to bettercalllostun.no and any related subdomains or pages.

• «Services»: Refers to all software development services, web design, mobile application development, automation solutions, AI consulting, and any other service or product we offer.

• «Content»: Refers to any text, image, graphic, audio, video, data, or any other form of information on the Website or generated through the Services.

2. WEBSITE USE

2.1. Access and Availability: We make every effort to ensure our Website is available 24/7, but we do not guarantee uninterrupted or error-free access. We reserve the right to suspend or withdraw access at any time without prior notice.

2.2. User Conduct: You agree not to use the Website for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Website or interfere with any other party’s use and enjoyment. This includes, but is not limited to: * Uploading or transmitting viruses, Trojan horses, or any other malicious code. * Attempting to gain unauthorized access to any portion of the Website or related systems. * Collecting information about other users without their consent.

2.3. Links to Third-Party Websites: Our Website may contain links to third-party websites or services that are not owned or controlled by Us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

3. INTELLECTUAL PROPERTY

3.1. Company Content: All Content present on the Website, including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of LOSTUN-CARPIA SOFTWARE or its content suppliers and protected by intellectual property laws.

3.2. Ownership of Custom Developments: * Unless otherwise agreed in writing in a specific service contract, upon completion and full payment for a custom development project (e.g., website, application, software), the intellectual property rights to the source code and unique design elements developed for the Client will be transferred to the Client. * The Company retains the right to use any general knowledge, skill, expertise, or generic tools developed during the project for other clients, provided that no confidential Client information is disclosed, and no Client-specific intellectual property is reused.

3.3. Restricted Use: You may not copy, reproduce, republish, upload, post, transmit, distribute, or exploit in any way any Content from our Website or Services without our prior written permission.

4. SERVICES

4.1. Service Engagement: The engagement of any of our Services shall be governed by a specific service agreement or proposal provided to the Client, detailing the scope, deliverables, timeline, and financial terms. These Terms and Conditions shall be supplemented by such specific agreements.

4.2. Service Modifications: We reserve the right to modify or discontinue any aspect of our Services at any time without prior notice, although we will endeavor to notify existing clients of significant changes that may affect them.

5. PRICING AND PAYMENTS

5.1. Payment Terms: Prices for our Services will be set forth in individual service proposals or contracts. Payment terms (including advances, payment milestones, and invoicing) will be detailed in such documents.

5.2. Taxes: All prices are exclusive of applicable VAT/taxes, which will be added to the invoice according to current legislation.

5.3. Refund and Cancellation Policy: Refund and cancellation policies for projects will be specified in individual service contracts. Generally, payments for services already rendered are non-refundable.

6. CONFIDENTIALITY

We commit to maintaining the confidentiality of all information designated as confidential by the Client and to using it solely for the provision of the agreed Services.

7. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, [Your Company Name] shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Services; (ii) any conduct or content of any third party on the Services; (iii) any content obtained from the Services; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

8. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless LOSTUN-CARPIA SOFTWARE and its directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from (a) your use of and access to the Services, by you or any person using your account and password; (b) your breach of these Terms; or (c) your violation of any third-party rights, including without limitation any copyright, property, or privacy right.

9. GOVERNING LAW AND JURISDICTION

These Terms shall be governed and construed in accordance with the laws of Norway, without regard to its conflict of law provisions. Any dispute arising in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of Oslo, Norway.

10. CHANGES TO TERMS

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

11. CONTACT US

If you have any questions about these Terms and Conditions, please contact us at: alex@bettercalllostun.no